Privacy Policy

How Elite Massage handles website and booking information.

Effective date: May 1, 2026

This Privacy Policy explains how Elite Massage may collect, use, and protect information through this website, including contact requests, booking activity, and general site usage.

Information We Collect

We may collect personal information you choose to provide when you contact us, request a session, call or text us, submit a booking request, or use our scheduling tools. This may include your name, phone number, email address, appointment preferences, and any information you choose to share with us.

We may also collect limited technical information such as browser type, device information, pages visited, and basic usage data to help us improve the website and understand how visitors interact with it.

How We Use Information

We use information to respond to inquiries, schedule and manage appointments, communicate about services, improve the website experience, and support the operation and marketing of the business.

If analytics, advertising, messaging automation, or measurement tools are enabled on the site, information may also be used to understand page performance, booking intent, communication activity, and general advertising effectiveness.

Booking and Service Providers

Booking requests submitted through this website may be stored and managed by Elite Massage and trusted technology providers that support the website, database, payment processing, calendar, forms, analytics, or customer communication workflow.

Messaging, chat, or direct-message automation may be supported through third-party tools such as ManyChat. Information you submit through those channels may be processed by the provider that powers the conversation.

Payment processing, calendar syncing, analytics, and automated reminders may be supported by third-party providers such as Square, Google, GoHighLevel, ManyChat, or advertising platforms. Your use of those services may also be subject to their own privacy policies.

Cookies and Similar Technologies

This website may use cookies, pixels, or similar technologies to support site functionality, understand visitor activity, improve performance, and connect website actions with messaging or advertising campaigns. These technologies may also be used to remember basic preferences or measure how users move through the site.

Sharing of Information

We do not sell your personal information. We may share information only when reasonably necessary to operate the website, process bookings, respond to requests, comply with legal obligations, or work with trusted service providers that support the business.

Data Security

We take reasonable steps to protect information submitted through the website. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure.

Your Choices

You may contact us at any time if you would like to update your information, ask a question about how it is used, or request that we delete information we are able to remove from our systems, subject to legal or business recordkeeping requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.